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Job Profile: Software Tester
Important Note: Only shortlisted candidates would be contacted for further discussion
About the role
About the company:
Cogno AI by AllinCall is an Omnichannel Cloud Communication-as-a-Service that uses a combination of ChatBots, Live Agent Chat, Cobrowsing, and Video Calling to provide a Delightful Customer Experience across all Digital Channels.
We work with 45+ large Enterprise clients (ICICI Group, Kotak Group, HDFC Group, State Bank Group, Aditya Birla Group, Bajaj Group, etc).
Position Description:
We are looking for a Software Tester to join our team. As a software tester, you will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems.
Job Responsibilities:
-Test current products and identifying deficiencies.
-Suggest solutions to identified product problems.
-Investigate product quality in order to make improvements to achieve better customer satisfaction.
-Plan, create, and manage the overall Quality Planning strategy.
-Collaborate with the Product Development team to ensure consistent project execution.
-Identify the quality assurance process bottleneck and suggest actions for improvement.
-Oversee continuous improvement projects.
-Collect quality data.
-Identify key KPIs for product quality.
-Prepare and present reports and metrics to Senior Management.
Skills and Experience:
-A B.Tech degree in Computer Science or IT is mandatory.
-1-3 years' experience with a variety of different testing techniques such as Automation testing, Manual testing, Regression testing, Unit testing, Functional testing, Agile, and Scrum methodology testing.
-Experience with software QA tools like Browserstack, Selenium, etc.
-Experience with web security technology.
-Critical thinker and problem-solving skills.
-Good time-management skills, with superb attention to detail.
-Great interpersonal and communication skills.
Kindly note: The candidate must make necessary adjustments for a laptop/desktop to work on due to the current work from home situation.
Some further details about the job:
Location: Powai, Mumbai (Currently remote work due to the COVID-19 Pandemic, until Company decides to operate from Mumbai Office after the pandemic subsides).